Lanzarote AirportAir passenger rights
What you are entitled to if your flight from Lanzarote is delayed or cancelled, and who to claim from (Regulation EC 261/2004).
Passenger rights
If your flight is badly delayed, cancelled or you are denied boarding for overbooking, Regulation (EC) 261/2004 gives you rights: information, assistance (food, drink, sometimes a hotel) and, depending on the case, financial compensation. You claim it from the airline, not the airport.
A nuance that matters in the Canaries: inter-island flights are also covered by the European regulation. Keep your boarding pass and any proof of the delay.
Preguntas frecuentes
To your airline. The airport (AENA) runs the facilities, not the flights. If the airline doesn’t respond, you can turn to AESA.
Yes, Regulation 261/2004 also covers inter-island flights.